Refund and cancellation policy
Last updated 10 November 2026
The PDF is a digital product delivered immediately after payment, and the free sampler of each book lets you see the papers and solutions before you buy. Because of this, a purchased PDF can't be returned once it has been delivered. We will refund you in full in these cases:
- You were charged twice for the same order.
- Payment went through but you didn't receive the PDF, and we can't deliver it within two working days of you contacting us.
- The file is damaged or won't open, and a replacement doesn't fix it.
Please write to us within 7 days of payment, with your order number, using the email on the contact page.
Cancellations
An order can be cancelled for a full refund until the PDF has been delivered. Once the download link has been issued, the order is complete.
How refunds are paid
Approved refunds are sent through Razorpay to the original payment method within 5–7 working days of approval. When a refund is made, the download links for that order stop working.
Printed copies
Printed copies are bought from Pothi.com (mock-paper books) or from Notion Press, Amazon or Flipkart (Pragmatic Solutions), and are covered by that store's cancellation and refund policy.